Terms and Conditions

We will dispatch orders within 48 hours wherever possible, or give notice of any delay. Allowing for weekends and public holidays.

Delivery will be by 1st Class Mail. If required urgently or if you wish to have your order tracked this can be done. There is a surcharge of £8.50 for this service, one worldwide charge.

We realise that the items selected are not always correct for the purpose required, therefore we are happy to accept any returned items or an exchange or refund, within 28 days of the order date. Products should only be returned in marketable condition.

You have the right to cancel any order up to the time of despatch.

We only store proof of purchases for account purposes.

We do not share customer details with any 3rd parties.

We reserve the right to contact known customers with special offers, promotions, and updates from time to time.

Prices will be held stable wherever possible but we cannot guarantee that prices will not rise.

Be aware that colour fastness on period or dyed buttons cannot be guaranteed and are never recommended for use on a strong contrasting colour.

___ Terms & Conditions for our Social Media Competition Starting 24th November Ending 1st December ___

The promoter is: The Button Queen Ltd (company no. 03817941) whose registered office is at 76 Marylebone Lane, London W1U 2PR.

The competition is open to residents of the United Kingdom aged 18 years or over except employees of The Button Queen Ltd and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Route to entry for the competition and details of how to enter are via

[https://www.thebuttonqueen.co.uk/terms-and-conditions/]. The competition is running on Instagram and Facebook only.

Only one entry will be accepted per person per competition. Multiple entries from the same person will be disqualified.

Only one winner per competition.

Closing date for entry will be midnight on the day the competition goes live. After this date no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and how to enter are as follows:

Comment ‘win’ on the competition post to enter before the competition closes.

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

The prize is as follows: Around 100g of mix

The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be chosen: at random, from all entries received and verified by Promoter and or its agents.

The winner will be notified by private message the platform used to enter competition within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter will notify the winner when and where the prize can be collected / is delivered.

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

The winner’s name will be available 28 days after closing date by emailing the following address: information@thebuttonqueen.co.uk.

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to The Button Queen Ltd and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at [http://thebuttonqueen.co.uk].